Consulting receivables from the Central Bank is a relatively simple process, but one that requires attention. Here is a step-by-step guide:
Accessing the Central Bank's website:
Visit the official website of the Central Bank of Brazil (www.bcb.gov.br). Always check that you are on the right site to avoid fraud and use an up-to-date browser to ensure security.
Navigating to the receivables section:
On the site, look for the section dedicated to the Receivables System (SVR). It is usually highlighted in the main menu or on a specific banner. If necessary, you can access it directly at www.bcb.gov.br/meubc/valores-a-receber.
Providing personal data:
Enter your details to start the consultation: CPF and date of birth for individuals, and CNPJ for companies. This information helps authenticate the user and guarantee data security.
Consulting and checking values:
After entering the data, the system will check for receivables. If there are, a detailed list will be displayed, including the source of the amount, the responsible institution and the amount.
Recording important information:
Write down all the information, such as the name of the institution and the instructions for claiming, to make the recovery process easier.
Carrying out periodic checks:
Check the system periodically, as new values may be added as institutions update their records. Remember that the Central Bank does not send messages asking for personal data, so treat any attempt to contact you in this way with suspicion.
Recovering Receivables
Contact the financial institution:
Use the information in the SVR to contact the institution responsible. Each institution may have a specific team or process for releasing these amounts.
Gathering the necessary documents:
Provide the requested documents, such as:
- Identity document with photo (RG, CNH or passport);
- Recent proof of residence;
- Additional documents, such as old statements, if necessary.
Following the claims process:
Each institution may have a specific process, which may include forms or attending in person. Follow all the instructions you receive.
Tracking the status of your order:
Monitor the progress of your application and keep in touch with the financial institution to resolve any unforeseen issues quickly.
Registering the confirmation:
After receiving the amounts, file all the documents for future reference. Although the processing time varies, it is usually completed within a few weeks.
