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Nubank informs its customers about the closure of the service on December 31, 2024.

Recently Nubank has announced the end of its partnership with Rappi Pro, formerly known as Rappi Prime. This change has an impact on Ultraviolet cardholders, who used to enjoy a free subscription to the renowned discount club. With the end of this advantage, consumers will face new conditions.

Until December 31, 2024, users who benefit from the Rappi Pro partnership will continue to have free access. However, after this period or at the end of one year of free use, those who do not cancel via the Rappi app will be affected.

What are the changes for customers with the closure of the Nubank service?

Reproduction/Nubank

With the end of the partnership, Ultravioleta customers will lose free access to Rappi Pro's exclusive benefits, such as free deliveries and discounts at a variety of establishments.

What are the reasons for Nubank's closure?

Although Nubank has not fully detailed the reasons for ending this partnership, the company reaffirms its commitment to seeking out and presenting new options that improve the customer experience. Upcoming innovations include the Max subscription and international collaborations, such as the partnership with Wise for global accounts.

Until when will the gratuity be valid?

Customers who already have a free Rappi Pro subscription through Nubank can continue to enjoy the benefits until December 31, 2024 or until the end of the 1-year free cycle, whichever comes first.

And after the gratuity expires?

After the end of the free period, those who have not canceled their Rappi Pro subscription will have to pay a monthly fee of R$ 34.90.

How do I cancel my Rappi Pro subscription?

How to avoid charges:

  1. Open the Rappi app on your Android or iOS device;
  2. Go to the Rappi Pro management screen and check the expiration date of your free period under "Next Charge";
  3. Scroll to the bottom of the screen and select "Need help?";
  4. Choose the "Cancel your subscription" option to end the service.

What are the alternatives for Ultravioleta customers after the partnership ends?

With the end of the partnership, Ultravioleta customers can consider other delivery service subscription options that offer similar benefits or look for promotions and discount coupons at their favorite establishments.

What exclusive benefits remain?

Even with the end of the Rappi Pro benefits, the Ultraviolet card still stands out as a great choice for those looking for a complete credit card, with advantages such as no annual fee. To get this exemption, you need to spend at least R$ 5,000 on the credit function by the time the invoice closes or have at least R$ 50,000 invested in Nubank or NuInvest.

What if I don't reach the spending target or don't have the amount invested?

If you don't meet these requirements, the monthly fee for the Ultraviolet card will be R$ 49. However, Nubank often offers special promotions and conditions for its customers, so it's worth keeping an eye out for news.

What can we expect from the future of Nubank?

Nubank is always evolving, seeking to present new solutions and products to its customers. Keeping up with the institution's updates is essential if you want to make the most of the advantages on offer.

Conclusion

The end of the partnership between Nubank and Rappi Pro has brought significant changes for Ultravioleta customers. However, the Ultravioleta card remains an excellent choice for those looking for a complete credit card full of benefits. By staying informed and evaluating the different options on the market, you can find the best solution for your financial needs.

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